Thank you for your review. We’d like to clarify that our nail file is not soft — it is made with a firm but slightly flexible core.
This design helps ensure smooth filing without causing pain or discomfort to clients, especially when using strong pressure.
Extremely stiff files can feel more solid in the hand, but they can also hurt clients if used with too much force. We choose a balanced stiffness to protect both the nail tech and the client.
We truly appreciate your input and hope you’ll give our products another try.